Enterprise Onboarding Issues, Provisioning Fix & API Permissions

#onboarding#enterprise
MJTDANRF
6 MESSAGES
MJ
Marcus Johnson<marcus@relay.io>,

Yesterday, 3:00 PM

Hey Tailor,

After reviewing the onboarding analytics from last week, I noticed that nearly 38% of users are dropping off during the workspace setup step.

A few things we should prioritize this week:

  • Update the onboarding copy to make the setup instructions clearer
  • Add a progress indicator to the onboarding flow
  • Review mobile responsiveness issues on smaller devices
  • Schedule a usability test with at least 5 users before Friday

Also, Ahmed — can you prepare the updated analytics dashboard for next Monday’s stakeholder meeting?

Thanks, Marcus

Attachment Secure

Onboarding_copy.pdf

2.3 MB

TD
Tailor Davis (You)<tailor_dav@gmail.com>,

Yesterday, 3:12 PM

Got it.

I’ll prepare the analytics dashboard and share the first draft by Sunday evening.

TDReplying as Tailor Davis